Contact Us
Get In Touch With PawNest
We'd love to hear from you! Whether you have a question about a product, need help with an order, or simply want to share photos of your adorable pets, our team is here to help.
Email Us
We typically respond within 24 hours, Monday to Friday.
Business Address
PawNest
30 N Gould St, STE R
Sheridan, Wyoming 82801
United States
What We Can Help With
- Product recommendations
- Order status and tracking
- Returns and refunds
- Product questions
- Shipping information
- General enquiries
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: Limited availability
Please note: Response times may be slightly longer on weekends and public holidays.
Before You Reach Out
You may find a quick answer here:
- Order tracking: Check your inbox for the tracking email sent when your order shipped.
- Returns: Please review our Refund Policy for full details.
- Shipping questions: Visit our Shipping Policy for delivery times and costs.
We Love Seeing Your Pets!
Using one of our products? We'd love to see it! Send your pet photos to support@pawnesthq.com — we may feature them on our social media. 📸🐾
PawNest — Where Every Pet Feels at Home ❤️